We automate business.
Digital technology is mission-critical for business survival! Businesses of all sizes waste thousands of hours grappling with manual processes and legacy systems. Many want to change to cloud solutions but don't have the time or expertise. We solve this problem. We are digital transformation specialists. Helping companies adopt the latest digital technologies for doing business faster, simpler and smarter.
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Underwritten
by 25 years of
global experience.
Fantail brings you more than 25 years of global technology and business expertise. We have implemented digital solutions in over 60 countries for companies of all sizes, from large multinationals to small high growth enterprises. Focusing on ERP, CRM and Finance Transformation we have helped Dentsu, Macmillan Publishing, Sky, Suzuki, Virgin and others. We put the client first, build long-lasting relationships by listening and understanding your business. Agile, curious and straight-talking, our passion is helping companies simplify and deliver increased profitability through the rapid adoption of digital technology.
See our case studies
What we do.
Strategy
Business moves at light speed, and strategy is at the core of what you want to achieve. We work with you to ensure your digital, data, and information strategies are aligned and in sync with your business goals. We help review, revise, and, if necessary, create your digital strategy, helping propel you forward.
Selection
You want to invest in a new digital application, but where do you start? How do you define your requirements? How do you ensure the software and vendor are the right fit? We work with you to select the best-suited solution for your business, using our global experience and in-depth understanding of the cloud market.
Implementation
Without a structured deployment method, your software implementation will fail. It's that simple! Whether it is ERP or the latest cloud application, we are experts at designing an approach for you. Using our proven methodology and tailoring it to your business circumstances, we are confident you will be on the path to go-live success quickly!
SAP Concur
Do you need help with your SAP Concur rollout? Responsible for the global rollout of SAP Concur in 30 markets for 30,000 employees for one of the world's largest media agency networks. Our team of international professionals is the best in the business at quickly and seamlessly digitalising your T&E process. Talk to us now.
ERP and Finance Transformation
Are you implementing ERP and transforming your finance function? We know how tough that can be! Fortunately, we are global experts and have the battle scars to prove it! Vendor independent, we put your interests first, helping you with all aspects of your ERP, from rescuing stalled projects to managing the complete implementation lifecycle.
Robotic Process Automation
Are your knowledge workers bogged down doing routine, repetitive tasks? Don't waste any more time or money. Instead, accelerate time to value automating these manual processes. We help you identify, streamline, transform and automate your most time-consuming processes using simple, low cost, non-intrusive technology.
Our values.
The Fantail team stands out through its passion for digital technology and is focused on business results by providing a clear strategy, a detailed process, and measurable outcomes. Above all else, we value the relationships we build with our clients. These four core values underpin everything we do. They drive your success and therefore our success.
Collaboration
We are an extension of your team. We deploy a small expert team that has actual hands-on transformation experience. We listen and understand your business and filter through our expertise and knowledge to give you practical solutions. Working together makes the journey more rewarding and less stressful for everyone involved.
Clarity
Clear communication, no jargon and no surprises! Technology projects can be complex, but we aim to make them structured and predictable. We engage with all stakeholders, take time to explain our approach, secure buy-in and keep you informed at each step in the lifecycle. We are straightforward and straight-talking and like building long-lasting relationships.
We get stuff done
You engage us to resolve a mission-critical business problem as quickly as possible. We never lose sight of that. Whether you are a global business or a fast-growth startup, our approach and planning centres on delivery and successful outcomes. We get straight to work focusing on the tasks that get results and deliver your solution on time and within budget.
Ongoing support
We aim to set you up to keep winning. When the project is complete, we stay connected with you to provide ongoing support and help continue to enhance your new digital solution. Business and technology are continually evolving. We are your trusted partner keeping you at the forefront of digital innovation.
Deployment
by design.
Our sweet spot is helping you to effectively deploy your new cloud software in a way that your entire business wins so that your digital tools save you time, money and stress. Using our success-by-design methodology, we make the deployment process clear and straightforward for you and your team from day one.
See our approachCase studies
Dentsu International
The challenge: Dentsu spends millions annually on T&E across its global matrix of companies. Managing the process for thousands of employees is manual and inefficient, with lost productivity, non-compliance and siloed data costing hundreds of thousands of dollars annually.
The result: Fantail delivered SAP Concur globally. It successfully digitalised the multimillion-dollar T&E process for 23,500 employees across more than 30 markets and brands and met the client's ambitious seven-figure savings and efficiency goals.
Case studies
Macmillan Publishers
The challenge: With the unprecedented growth of its digital journal subscriptions business in North America, Macmillan's legacy systems and analogue processes cannot meet the complex US and Canadian digital sales tax requirements on sales worth millions annually.
The result: Fantail delivered a sophisticated digital sales tax automation solution for the North American market on time and budget, enabling the rapid growth of Macmillan's multimillion-dollar subscriptions business.
Case studies
Springer Nature
The challenge: With the global merger of two international publishing companies creating Springer Nature, two disparate Finance functions co-exist in Japan. They require urgent restructuring and consolidation into one new Finance function and implementation onto the worldwide SAP ERP platform.
The result: Fantail delivered local and global financials automation integrating Japan and APAC onto the global SAP ERP platform, bringing together an expert team of Fantail and Springer Nature Japan, German, and UK resources.
Case studies
Macmillan Science and Education
The challenge: The global rollout of Macmillan's Oracle ERP solution into North America after initial deployment in the UK has not been successful. Senior management urgently wants to understand what went wrong before continuing the rollout into APAC.
The result: Fantail provided an independent lessons-learned analysis of the ERP rollout into North America. It rapidly identified and addressed the reasons for failure, created a best-practice implementation blueprint for future deployments, and successfully completed the global rollout into APAC.
Our team.
Paul Cooney
Founder and Chief Transformation Officer
Paul has more than 25 years of global experience helping businesses modernise by adopting digital technology solutions.
David Long
Chairman Advisory Board
David has 30 years of experience building, running and transforming the operations of complex global public companies.