Macmillan Publishers
North American sales tax digitalised.
Who is Macmillan Publishers?
Macmillan Publishers is a global book publishing company headquartered in New York with offices in 41 countries and a subsidiary of the Holtzbrinck Publishing Group, a privately-held German company that owns publishing companies worldwide.
The challenge.
Exponential sales growth of digital publications (eBooks and eJournals) in the North American market (US and Canada).
- Complex digital sales tax legislation in each US state and province in Canada.
- Inadequate processes and systems for calculating and reporting digital sales tax.
- Potential exposure to significant tax penalties and fines for non-compliance.
- Project initiated 12 months earlier, but it had stalled with little progress made.
The solution.
- Introduced a structured implementation programme for implementing digital sales tax automation for the US and Canadian markets.
- Selected and implemented Vertex Tax Management software to manage the end-to-end digital sales tax process, including tax determination, exemption certificate management, compliance and reporting.
- Developed a comprehensive sales tax matrix to validate economic nexus liability by state and province for both the US and Canadian markets.
- Integration to the global Oracle ERP platform and Eclipse Subscriptions Management system for accurate invoicing and debtors management.
